Privacy Policy

Data collected on the basis of consent

Upon your request and expression of consent, we collect the following data for the purpose of providing services to you. Your data is not used for any other purposes or shared with third parties. It is removed upon your withdrawal of consent or your request to terminate theses services.

Data collected when you generate a commercial invoice

Name, email address, company details, content of the shipment: this data is collected when you generate a commercial invoice using Customs Buddy. Retention period: the aforementioned data is retained for one year.

Data collected on the basis of legitimate interest

Based on our legitimate interests, we collect the following data for the purpose of running the app. Your data is not used for any other purposes or shared with third parties. It is removed upon your request.

Access Logs

Our web server generates access logs and we store them for a limited time to debug production issues and have an audit trail. Retention period: the aforementioned data is retained for one year.

Embedded content from other websites

Articles on the Website may include embedded content (e.g. videos, charts, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Your rights pertaining your data

If you have generated commercial invoices using our app, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we rectify or erase any personal data we hold about you. Please send your request to support@electricborneocat.com